Terms and Conditions

Standard terms and conditions

Training Course Application Process

Please use our booking form to enrol either one person per training course or numerous people on the same training course. Email the completed form together with your official company order indicating the total cost on the booking form. Fees include all refreshments, lunch, course documentation and practical materials. They do not include accommodation, breakfast or evening meal.

Payment

Invoices will be issued on receipt of the course booking. Unless otherwise agreed, payment is required in advance of the training date to ensure full enrolment.

Certificates for training courses will only be issued on receipt of payment for training. BACS payment is the preferred method of payment. Cheques should be made payable to Coriolis International Limited. Unless specifically agreed, a 25% deposit must be included with the booking form. The remaining balance (including VAT) must be sent to arrive no later than 2 weeks prior to the start of the course.

Enrolment

The client accepts that enrolment onto a course is made when Coriolis International Ltd receive the completed booking form with deposit and acknowledges receipt via email or post. Each person named as a learner will be enrolled as a delegate onto the course you request on this form and invoiced according to the course fee detailed.

Venue

Venue details will be notified at time of booking.

Please advise us of any special dietary requirements at least 5 days before the training course date. Unless otherwise stated, we request arrival at 08.30hrs for all courses. Training starts at 09.00hrs.

Cancellation & Non-Attendance

Bookings cancelled more than two weeks before the start of the course will be subject to an administration charge of 25%. After this period any cancellation will require the full fee payable unless the delegate or the delegates company can provide a replacement. Replacements may be made at any time prior to commencement of the course. Any cancellation needs to be made by calling and followed up in writing at the Coriolis International ltd registered address.

Where group bookings are made; if “non-attendance” reduces the number of places taken to 4, you will be expected to pay the full fee for the attending delegates and the appropriate cancellation penalty for the non-attending delegates. We reserve the right to make changes to the program or cancel any course. Cancellation is rarely made however in the unlikely event of this happening a full refund will be made.

If in any doubt, contact us.